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FAQS

How it Works

Body by AIM360 revolutionizes the process of how patients connect to integrative health practitioners to purchase medications, supplements and lab testing kits. Our 100% online process connects you with health practitioners via video chat to review your health goals and product interests. You’ll then receive product-specific recommendations which can be securely purchased and conveniently delivered directly to your home within 3 – 7 business days.

We made it very simple to connect to integrative health practitioners from the convenience of your mobile phone or home. The first step is to instantly schedule your online appointment with a health practitioner here. You can choose a time and date convenient to you. Once you schedule your appointment, you’ll receive (3) different emails. The first email is a confirmation email of your scheduled appointment. The second email will be a request to fill out your online paperwork. The online paperwork must be filled out prior to your video or phone chat appointment. It should take you approximately 10-15 minutes to fill out your paperwork. Lastly, you’ll receive an email from our teleconferencing company Zoom, to download the app so you can do a video chat with your integrative health practitioner.

The cost to connect to an integrative health practitioner via a video chat is $29.

No. The $29 integrative health practitioner online consult fee is typically less than what most insurance co-pays are.

No. Our integrative medical team does NOT diagnose or cure any medication conditions. The online consultation and health history review is to determine if you qualify for medications and to answer any questions you may have on general wellness and nutrition.

Once you schedule your online consult appointment, you’ll receive an email from Zoom within 24 hours to download their app. Just download their app to your computer, tablet or phone. At your scheduled appointment time, just click on the link in the email to enter your online consult. You can also automatically download Zoom after you schedule your appointment and you do not need to wait to receive an email.

Prescription Medications

No. In order to purchase medications or lab testing kits, you must have a consultation with a health practitioner first. Our medical team must review your health history and symptoms and talk to you first before you can purchase medications or lab testing kits.

Once you are approved for specific medications, our team will create an account on our e-store for you so you can securely purchase medications.

Once you order your medications, you’ll receive an email from our medical team within 24-48 hours detailing what medications you purchased, what you are receiving with your medications and how to take your medications. You’ll also receive a phone call from one of our medical staff once you receive your medications to answer any questions you may have.

Approximately 3 – 7 business days. All medications will be delivered directly to your home.

Body by AIM360 uses multiple pharmacies across the United States that are 503A and 503B certified to deliver your medications to you.

No. All medications are cash-pay only.

With specific medications, you will receive the required needles and alcohol prep pads to self-administer the medication.

All prescription medication sales are final upon checkout.  No refunds can be given because each medication is ordered specific to each customer.  If the bottle or medication is damaged in anyway, we will replace your medication for you.  Just email our support team at support@bodybyaim360.com

Lab Testing Kits

No. In order to purchase medications or lab testing kits, you must have a consultation with a health practitioner first. Our medical team must review your health history and symptoms and talk to you first before you can purchase medications or lab testing kits.

Once you are approved for specific medications or a lab testing kit, our team will create an account on our e-store for you to securely purchase medications and lab testing kits.

You should receive your lab testing kit within 3-5 business days after your purchase. You’ll receive an email from our medical staff prior to receiving your lab testing kit on how to take the test and collect the sample. Each lab testing kit includes a self-addressed stamped envelope or box to send directly back to the lab company.

You will be notified by Body by AIM360 once your lab results are in. From there, you can schedule a follow-up consultation to review your lab results with our integrative health practitioners.

Nutritional Supplements

Yes. To purchase supplements, you can create an account in our Fullscript nutritional supplement store here, and then shop from over 200+ physician-grade supplements.

Body by AIM360’s Fullscript supplement stores carries physician-grade supplement companies such as Designs for Health, Metagenics, Davinci Labs, Numedica and many more. We have over 30+ categories such as weight loss, hormone support, digestion aides and more to shop from.

General

You must be 18 years or older to purchase medications.